For leaders and change leads

Health ICB system leadership workshop​

- Familiarising key elements of the 10 year plan & ICB blueprint.  
- Learn from previous work in this area, and avoid pitfalls
- Create a systemic strategy and approach.

Course details & booking

Bespoke design, on demand 
​For teams or specific groups

Flexible design
Online or onsite

For Swedish public sector leaders

Systems thinking and leadership in the public sector

Using a case study we will delve into the practice of reform.

• Systems thinking and its ability to help us.
• Efficiency vs effectiveness
• Mission driven services.
• Principles and and methods of change.
• Complexity and its consequences for decision-making. 

Course details & booking

Next workshop 
​22nd September 2025

 1 day 9 - 16
Location; Frihamnen, Stockholm

For managers and internal consultants

Relational public services, test and learn practice workshop course

- Shifting from our current public sector service design, to a relational collaborative approach where we liberate teams to help people in our communities.  
- Test and learn from practice to develop new solutions. 
- Driven by systems thinking, complexity, relational design, & Human Learning Systems.

Example course details

Bespoke design, on demand 
​For teams or specific groups

 3 half days. 13:30 - 17:00 UK time
Location; Wherever you are!
Or onsite

For managers and leaders; private or public sector

What are new ways of working, and how do I go about leading this change? 

- Understand the  key aspects of systemic design, complexity and its implications.
- What does management and leadership look like in this new arena?
- How to design and develop this change in services and the organisation.

Bespoke design, on demand 
​For teams or specific groups

 1/2 - 1 day
Location; On-site or virtual

For organisations and groups

Systemic design systems thinking practice workshop

A hands-on introduction to systemic design thinking and applying it to a service. This workshop is a mix of group activity, and going into the work place.
The outcome is a high level understanding of the service design from a systems perspective, how its elements interact and what are the main factors driving its performance. Wee will highlight the scope for improvement as we point to the new design possibilities.

Example course details

Bespoke design, on demand 
​For your organisation or groups

 2.5 day
Location; Your organisation

For organisations and groups

The public sector and people or families in most need

This is a systemic design workshop designed to delve into the concepts that help us to deal effectively with people and their complex needs, How this is different to other services and how we design them. And how can we put this into practice.
Focusing on listening and understanding and then creating impact, to increase time spend delivering value and improve outcomes. 

Bespoke design, on demand 
​For your organisation or groups

1 day
Location; Your organisation or virtual

Past Courses

Deeper Service Design, applying Systems Thinking for Complexity with Systemic Design

3 half days

Service design is ready to produce more profound outcomes than we are capable of today, through systemic design. This workshop takes systems thinking, complexity, and change methodologies, and begins your journey of how to incorporate them into deeper service & systemic design.

Past workshops

Oct  2022, May 2023

Online - Zoom

Swedish Local Gov Managers Systemic workshop

0.5 day

This is a fundamentals workshop designed for a client who is undertaking a transformation in their approach and service delivery, using systemic design. The driver for the workshops are the changes that are currently impacting on Swedens public sector at present and in the future.

Past workshop

Autumn 2021 & March 2022

Location; Online

Swedish public sector Systemic Design Leaders course

1 day

This is a fundamental workshop designed for public sector leaders. The driver for the workshops are the changes that are currently impacting on Swedens public sector at present and in the future.

Past workshop 

April 2020

Location; Online

Feedback: thank you! Your performance was of high quality and the information was relevant and insightful. All that came to my ears after and during the workshop was that they really liked it. 

Systemic Design, in the Swedish Public Sector​

1 day

Service designers using systemic design have an important role to play in the public sector. This workshop is helping to understand how to adapt to the complexity and differences that characterises design in the Swedish public sector.

Past course

Nov 2018

Location; Stockholm, Sweden