What we do
Organisation assessment
Reinventing work & systemic design
relational public services
>
Implementing multidisciplinary relational services
Human Learning Systems
Blog
Portfolio & case studies
Learning from mistakes
about me
Courses & workshops
Relational public test & learn workshop
Systems thinking for effective organisations workshop
Health system leadership workshop
Resources
Examples of systemic change and design
How to implement relational human learning systems
The relational triple diamond framework
Contact me
More...
What we do
>
Organisation assessment
Reinventing work & systemic design
relational public services
>
Implementing multidisciplinary relational services
Human Learning Systems
Blog
Portfolio & case studies
>
Learning from mistakes
about me
Courses & workshops
>
Relational public test & learn workshop
Systems thinking for effective organisations workshop
Health system leadership workshop
Resources
>
Examples of systemic change and design
How to implement relational human learning systems
The relational triple diamond framework
Contact me
What we do
Blog
Portfolio & case studies
Courses & workshops
Resources
Contact me
Back
What we do
Organisation assessment
Reinventing work & systemic design
relational public services
Back
relational public services
relational public services
Implementing multidisciplinary relational services
Human Learning Systems
Back
Portfolio & case studies
Portfolio & case studies
Learning from mistakes
about me
Back
Courses & workshops
Courses & workshops
Relational public test & learn workshop
Systems thinking for effective organisations workshop
Health system leadership workshop
Back
Resources
Resources
Examples of systemic change and design
How to implement relational human learning systems
The relational triple diamond framework
Housing Allocations Service Design
The impact of systemic design in housing and homelessness
This case study Published in...
The Guardian
How one Norfolk council has cut its housing waiting list by 95%
10 April 2018
Inside Housing
The Shortlist
10 June 2011
Locality
Saving money by Doing the Right Thing
March 2014
this case study in more detail