Working with you, not at you
About John Mortimer
John has been involved in transforming organisations of over 22 years. He started in engineering, and after obtaining an MBA, spent formative years with Hilton International, then in ABB, the engineering multinational. With ABB, the complexity of the reality of efficient and effective operations became all too clear. John become exposed to national and international management and change projects, in a rapidly changing business environment.
John then worked with Vanguard Consulting, where the methodologies of transformation and change were learned. Especially being able to understand an organisation as a system of interrelated parts, using systems thinking. Working with a multitude of different organisations, with very good consultants, gave John the experience to assess and lead effective change himself.
Lean, as originated in the Toyota Production System, Senge, Argyris, and Deming ideas provide robust tools to understand organisations, and to deliver change. Systems thinking, and systemic design. When confronted with barriers to change, John is able to develop flexible approaches to the challenges that real organisations face, following Corporate Rebels examples.
In the public sector, John has more recently focused on integrating services, creating collaborative hubs, people and community centred approaches.
John then worked with Vanguard Consulting, where the methodologies of transformation and change were learned. Especially being able to understand an organisation as a system of interrelated parts, using systems thinking. Working with a multitude of different organisations, with very good consultants, gave John the experience to assess and lead effective change himself.
Lean, as originated in the Toyota Production System, Senge, Argyris, and Deming ideas provide robust tools to understand organisations, and to deliver change. Systems thinking, and systemic design. When confronted with barriers to change, John is able to develop flexible approaches to the challenges that real organisations face, following Corporate Rebels examples.
In the public sector, John has more recently focused on integrating services, creating collaborative hubs, people and community centred approaches.
"We have always been wary of consultants. John, however, really helps us to understand our situation, and works with us to make lasting and sustained change."
22 years of helping the private and public sector to improve using design thinking, Lean, systems thinking, the liberated method, the Vanguard Method, and Human Learning Systems
Past Clients
ABB
Ashfield Council
Mansfield Council
Melton Council
Metalock International Association
Yarmouth council
Bromsgrove & Redditch council
Gloucestershire Health Authority
Stoke-on-Trent City council
Oxford City council
Blackpool council
Ashfield Council
Mansfield Council
Melton Council
Metalock International Association
Yarmouth council
Bromsgrove & Redditch council
Gloucestershire Health Authority
Stoke-on-Trent City council
Oxford City council
Blackpool council
HBS Business services
Home housing
Dunstable council
O2
HSBC
Metalock Venezuela
Hella
Johnson & Johnson
Greater Manchester Police
Devon County Council
Home housing
Dunstable council
O2
HSBC
Metalock Venezuela
Hella
Johnson & Johnson
Greater Manchester Police
Devon County Council
Publications
Published case studies
How one Norfolk council has cut its housing waiting list by 95%, The Guardian, 2018
Saving money by Doing the right thing - published by Locality, 2014.
Back to basics, Environmental Health News, 2011.
Using Systems Thinking to Redesign Food Inspection Work, Local Better Regulation Office, 2011.
The ShortlistLocal authority housing, Inside Housing. 2011
Case studies published in books include
Responsibility and Public Services, Richard Davis, Triarchy Press.
Delivering Public Services that Work, John Seddon, Triarchy Press.
Systems Thinking in the Public Sector, John Seddon, Triarchy Press
How one Norfolk council has cut its housing waiting list by 95%, The Guardian, 2018
Saving money by Doing the right thing - published by Locality, 2014.
Back to basics, Environmental Health News, 2011.
Using Systems Thinking to Redesign Food Inspection Work, Local Better Regulation Office, 2011.
The ShortlistLocal authority housing, Inside Housing. 2011
Case studies published in books include
Responsibility and Public Services, Richard Davis, Triarchy Press.
Delivering Public Services that Work, John Seddon, Triarchy Press.
Systems Thinking in the Public Sector, John Seddon, Triarchy Press
Impro is associated with the various agencies. Together, we work with smart and motivated clients make work a better place. ...
