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Business & Service Design using Systems Thinking

The GREATEST barrier to change

5/1/2016

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barriers to changefrom fiona blog Our daily working lives are deeply rooted in the past.
Isn't it a fact that many people can talk at length about the reasons as to why we, as managers in organisations, are always striving to create a great organisation. We can list the top reasons as to why we need to change, and another list of what needs to change. How about a list showing the characteristics of successful leaders? Does anyone like to count the number of books on this subject?

Yet, when we actually look at what works, and what does not work, actually watch managers manage, what is the one thing that underpins what is REALLY stopping us. Is not the answer, that we all actually know deep down, is us - our own fear of the unknown - of stepping out of our zones of comfort? Its easy to say that we must become bold, etc. Its another to actually feel the wind of uncertainty grip our chests.

Which manager is prepared to take the risk of a new approach, when they are being measured on success, by a room full of grim faced, suited stalwarts. Isn't it easier to follow the tried and tested approaches, that were developed about 80 years ago?

Our real barriers are all in our heads.

Its not easy, but the first step is to recognise our limitations, and be prepared to challenge them. Then find an approach and the right people who share your vision. Then you have a chance to succeed...


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  • What we do
    • Organisation scan
    • Reinventing work & systemic design
    • Public service design
    • Service design & systems thinking
  • Articles
    • Examples of Service Design
  • News
  • Portfolio & case studies
    • Systemic triple diamond design
    • webinars
    • About John
    • Approach
  • Course workshop
    • Service Design Systemic Workshop
  • Contact me