Systemic service design reinventing work for smarter services
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Service Design Course Workshops

service design

Better skills
 Expert knowledge
  Achieve more...

​Going deeper into the systemic design of services, with complexity & systems thinking methods workshop

service design course
3 half days
 In both the private and public sectors, service design has led to revolutions in how online shopping, to obtaining a new passport now works. 
But what of those services that are not as transactional? What about those that are more complex? This workshop is for those who are interested in learning how to deal with more complex people based services, using systems thinking for systemic design.
Course details & Booking

Next workshop

15-17 June 2022
+ future dates
9:00 - 12:30am UK time over 3 days
Location; Wherever you are!
Online - Zoom

Past Courses

Deeper Service Design, applying Systems Thinking for Complexity

service design course
2 half days
Service design is ready to produce more profound outcomes than we are capable of today. This workshop takes systems thinking, complexity, and change methodologies, and begins your journey of how to incorporate them into deeper service & business design.
Past workshops
 2021
9:15 - 12:30am UK time over 2 days
Location; Wherever you are!
Online - Zoom

Swedish Local Gov Managers workshop

service design course
0.5 day
This is a fundamentals workshop designed for a client who is undertaking a transformation in their approach and service delivery. The driver for the workshops are the changes that are currently impacting on Swedens public sector at present and in the future.
Past workshop
Autumn 2021
Location; Online

Swedish public sector Leaders workshop

service design course
1 day
This is a fundamental workshop designed for public sector leaders. The driver for the workshops are the changes that are currently impacting on Swedens public sector at present and in the future.
Past workshop 
April 2020
Location; Online

Design for people or families in most need

service design course
1 day
This is a fundamental workshop designed for public sector leaders. The driver for the workshops are the changes that are currently impacting on Swedens public sector at present and in the future.
Past workshop
March 2020
Location; Site

Service Design, in the Swedish Public Sector

service design course
1 day
Service designers have an important role to play in the public sector. This workshop is helping to understand how to adapt to the complexity and differences that characterises design in the Swedish public sector.
Past workshop
Nov 2018
Location; Stockholm, Sweden

Systems Thinking Fundamentals

systems thinking fundamentals
3 day
A hands-on introduction to systems thinking and appplying it to a service. This workshop is a mix of classroom, and going into the work.
The outcome is a high level understanding of the service from a systems perspective, how it's elements interact and what are the main factors driving its performance.
Various clients
2008 - 2014
Location; client
systemic design
Is there anything here that interests you?
Let's have a conversation...

 . . . 07772 285982

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human learning systems
Collaborator
  • What we do
    • Service and business design
    • Public service design
    • Service design & systems thinking
  • Articles
    • Examples of Service Design
  • News
  • Portfolio & case studies
    • Systemic triple diamond
    • webinars
    • About John
    • Approach
  • Courses
    • Service Design Systemic Workshop
  • Contact me