Deeper Service Design, applying Systems Thinking and Complexity
2 half days
Service design is ready to produce more profound outcomes than we are capable of today. This workshop takes systems thinking, complexity, and change methodologies, and begins your journey of how to incorporate them into deeper service & business design.
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Next workshops
24 -25 March 2021
5 - 6 May 2021 + future dates 9:15 - 12:30am, over 2 days
Location; Wherever you are! Online - Zoom |
Swedish Local Gov Managers workshop
0.5 day
This is a fundamentals workshop designed for a client who is undertaking a transformation in their approach and service delivery. The driver for the workshops are the changes that are currently impacting on Swedens public sector at present and in the future.
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Next workshop
Spring 2021
Location; Online
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Past Courses
Swedish public sector Leaders workshop
1 day
This is a fundamental workshop designed for public sector leaders. The driver for the workshops are the changes that are currently impacting on Swedens public sector at present and in the future.
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Past workshop
April 2020
Location; Online
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Design for people or families in most need
1 day
This is a fundamental workshop designed for public sector leaders. The driver for the workshops are the changes that are currently impacting on Swedens public sector at present and in the future.
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Past workshop
March 2020
Location; Site
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Service Design, in the Swedish Public Sector
1 day
Service designers have an important role to play in the public sector. This workshop is helping to understand how to adapt to the complexity and differences that characterises design in the Swedish public sector.
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Past workshop
Nov 2018
Location; Stockholm, Sweden
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Systems Thinking Fundamentals
3 day
A hands-on introduction to systems thinking and appplying it to a service. This workshop is a mix of classroom, and going into the work.
The outcome is a high level understanding of the service from a systems perspective, how it's elements interact and what are the main factors driving its performance. |
Various clients
2008 - 2014
Location; client
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