Good team work is a group of people who engage, learn, and make decisions together. Teams rarely just appear, they have to be crafted and developed.
Good teams are supported by effective managers, who now have the time to stand back and manage, rather than firefight, and get involved in the details.
Self managed teams
A self managed team is special; they are like a team on steroids. Such a team will not only work well together, they work together with the manager; flexibly working with the work flows, reacting to measures, dealing with issues by pulling in expertise.
They are accountable for most of the aspects of their work, and this allows managers to focus on more important aspects of their role.
The culture of an organisation, and the motivation of its empoyees, are the result of several interrelated elements. To change the culture, dont try and change the culture. Identify the causes of the issues, and the culture changes.
Process mapping workshops
Understanding a process flow, and how to work well within it, is a hallmark of a well run work flow.
Training of staff helps to break down barriers, and get everyone to work together.
Front line staff are the first to see problems, and may know the most about whats going wrong. Empowered staff, trained to understand and remedy low level issues on the work flow, are essential in a fast paced and efficient organisation.
Employees that are empowered to work flexibly, will solve problems and provide the lowest cost and most rapid service.
A managers role is usually well defined. But when you actually observe how much of their time is spent either managing, or firefighting - then you might recognise a need to refocus and develop a different style of managing. reduce that wasted time.
Good managers are trained, very few are born that way.